Community Management | Loomly
Engage with your audience on social media
In our hyper-connected world, meaningful engagement is more important than ever. Keep your brand sentiment high and boost brand awareness among prospective customers.
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Unified Interaction Inbox
1
Delight your audience with creative content
Use Loomly’s scheduler to consistently post engaging content to draw in your followers.
2
Builder stronger relationships with your community
Manage your community effectively using our Interactions Dashboard to respond to comments, messages, replies, and more in real-time.
3
Respond to comments faster with saved replies
Save and store frequently used replies in Loomly for quick responses and to keep your team on brand.
4
Organize and keep your inbox clean
Improve your response time by marking messages as Read, Unread, or Archived and filter by assignees.
5
Assign dedicated team members to assist
Divide and conquer: assign out conversations to your teammates so that no message gets missed.
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Connect your favorite social channels
Stay up to date on all conversations
Social Media Community Management
Efficiently manage conversations
Enhance response time and streamline conversation management by labeling and organizing your inbox in Loomly.
- Apply bulk actions to speed up your response process
- Categorize interactions as Read, Unread, and Archived
- Save time responding to commonly asked questions with Saved Replies
Social Media Community Management
The more the merrier
Increase audience engagement, attract more satisfied customers, and build a stronger community base with faster responses.
- Assign interactions to associated team member
- Track responses and ensure standards are high
- Monitor conversations by filtering interactions by each assignee
Social Media Community Management
Never miss a message
Social media communication is a two-way street: it is as much — if not more — about listening and responding as it is about speaking in the first place.
- Stay on top of every comment, DM, or reply
- Like and engage fun comments, hide or delete any sensitive comments
- Respond to DMs or private messages faster and see the post natively
Social Media Community Management
Centralize conversations from your social media channels
Skip the tab hopping and bring in every comment, reply, and DM from your favorite social media channels:
- TikTok
Social Media Community Management
Connect with your followers
Build meaningful relationships with your community and strengthen trust in your brand with quick responses.
- Get instant notifications on new comments, replies, messages, and more
- See when a social channel needs your attention with NEW tags
- Follow conversations in threads to keep contextual details
Your easy-to-use social media management platform
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Built for brands,
lovedby teams
and everyone in between!
“Clients have mentioned that it was far more complicated and time-consuming to work with other agencies who didn’t use Loomly. Since they’ve come to us, they’ve saved loads of time.”
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Kai Savage
Digital Marketing Manager, Be My Social
“I love how Loomly is so simple and clean-looking. It is also easy to share content with your clients for approvals!”
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Amanda Hollenbeck
Social Media Director, George J. Keller & Sons
“Loomly's scheduling works great. And I love that I can have a lot of profiles, multi-users, and sign-off processes. All for more but less costly than Sprout Social.”
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Chris Derrer
Founder & Managing Director, Super Digital
“I did Loomly’s 2-week trial and it was so user-friendly. I didn’t spend the whole two weeks just figuring out how to use it – I was actually able to implement it and start helping my clients.”
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Sarah Mills
Founder, Ink & Olive Media
“I like Loomly because I can customize each of my social media accounts separately while working in the same post so I don't have to build multiple posts.”
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Roger Bradley
Licensed Real Estate Professional, Berkshire Hathaway HomeServices Beach Properties of Florida
“The growth in our profile is reflected by a lot more interest in our presence on social media. And Loomly has made it easy to monitor it, maintain it, and continue to build on top of what we’ve done.”
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Philippe Lazaro
Communications Manager/Storyteller, Plant With Purpose
“I love that Loomly has multiple options for scheduling and review or content. Also, the ability to post to multiple platforms and easily customize the content for each platform is a game changer.”
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Rachael N. Turner
Executive Director, Rosemint Inc.